Case card icons explained

Reference of all status icons that appear on case cards in EstVis Workflow buckets and what they mean.

On the main EstVis Workflow screen, cases are represented by cards organized into vertical buckets. To make important events on a case visible at a glance, EstVis displays small status icons on the case card. Each icon highlights an item that requires attention or an action by the staff – for example, a new customer message, an unposted invoice, a missing labor line in the estimate, or a part that has not been returned.

Some icons disappear automatically once the underlying issue is resolved (the action is performed, the file is reviewed, the supplement is created, etc.).

EstVis Workflow main screen with status icons on case cards

Icons reference

The table below lists all status icons that may appear on a case card, what each one means, and what action is expected.

IconMeaningNotes / expected action
Deductible or betterment is not paidDeductible / betterment is not paidReminder to additionally charge the customer for deductible / betterment
A missed call from the case's customerA missed call from the case's customer–
A new paint invoice receivedA new paint invoice receivedThere's a paint invoice to check for paint material difference. The icon disappears when a supplement is created
A part has not been returnedA part has not been returnedThe return invoice is expected
Part issuePart issueImplies a custom text note explaining the issue
Parts price difference detectedParts price difference detectedThere's an invoice with a part whose actual list price differs from the estimate list price
Zero labor detected in the estimateZero labor detected in the estimateThe estimate has a zero-hours labor line (not included)
Re-export is neededRe-export is neededThe estimate has been auto-updated – re-export is needed
Potential missed profit for mechanical laborPotential missed profit for mechanical laborThe estimate has one or more mechanical labor lines without hours and a corresponding flag
Additional services requestedAdditional services requested by the customer–
Files received from the customerFiles received from the customerIt can be a signed work authorization and/or damage pictures, so the bodyshop may pre-order the parts needed for repair
A new message received from the customerA new message received from the customer–
Part's special orderPart's special orderThe ordered part is flagged as a special order
A part in the warehouse / in stockA part in the warehouse / in stockThe part is available through the bodyshop's warehouse
Estimate rulesEstimate rulesThe estimate has missed lines from the estimate rules
A new invoice receivedA new invoice receivedThe invoice must be posted
A new supplement pictureA new supplement pictureMust be reviewed and the supplement must be done
New text noteNew text note–
Hover over an icon on a case card in EstVis Workflow to see a tooltip with the icon's description.

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